Terms of Use

This translation is provided for information purposes only; the legally binding text is the Turkish version. View the Turkish version of this page.

Last updated: July 5, 2026

These terms govern the agreement between us — NeuraPalette LLC (New Mexico, USA; “ArenaContact”, “we”) — and you, the salon owner (“you”), using the ArenaContact service. By using the service, you accept these terms.

The service

ArenaContact is subscription software that gives salon owners membership, dues tracking, reservation, attendance, freeze, and announcement management. The app tracks dues and sends reminders; it does not collect payments from members — payments happen between the salon and its member, we only keep the record.

Trial and subscription

Every plan comes with a 14-day free trial; the trial starts with your card details, and if you have not cancelled by the end of the trial period, the first payment (the subscription fee) is charged automatically. Plans are offered as monthly, 6-month, and annual; the 6-month and annual plans are prepaid. Setting up your salon and handing it over ready with invite codes is free on every plan.

Payment and pricing

Payments are processed through Stripe. Current prices are published on the site. On annual plans the price stays fixed for the committed term; on renewal, the list price current on that date applies. For refund terms, see the Refund Policy.

Cancellation and termination

You can cancel your subscription at any time; cancellation takes effect at the end of the current period. If the service is abused (unlawful content, unauthorized access to other people’s data, attempts to break system security), we may suspend or close your account.

Your responsibilities

You are responsible for the accuracy of the information you provide and for the lawful use of the data you enter about your salon’s members, including informing your members.

Limitation of liability and governing law

The service is provided “as is”. To the extent permitted by applicable law, we are not liable for indirect damages, and our total liability is limited to the amount you paid in the 12 months preceding the date the claim arose. This agreement is governed by the laws of New Mexico, USA.

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